Shipping & Returns

Guarantees, Returns, Cancellations

  • All products are guaranteed to be received at full potency, and are sealed to assure purity and tamper protection.
  • Any products shipped in error of specific product expiration date or where item, volume, or price is in error is the responsibility of sender.
  • All products shipped in error of customer, i.e. wrong item ordered, is the responsibility of the customer.
  • NO products are returnable if seal is broken or if used.
  • Under applicable terms, exchanges for equal product or value are permissible at the cost of shipping and handling to the customer.
  • There is a 10% restocking fee for any returned goods.
  • Orders may NOT be changed after payment has been made.
  • Orders may be cancelled within 24 hours, unless already shipped, and with applicable restocking fee.
  • All orders shipped come with $50.00 insurance.
  • Should customer desire additional insurance against damage from carrier, see FedEx instructions.
  • All returns must be made, or arrangement to be returned, within 7 days of receipt.
  • Any return of product where free shipping has been accommodated, this amount will be deducted from the credit in addition to the 10% restocking fee.